We have spent years researching and screening outsource call centers to develop a proprietary database of over 500 of the world’s top-performing US-based, nearshore, offshore, and at-home BPO providers – including hundreds that wouldn’t have otherwise been on our clients’ radar. Our BPO analysts are continually updating our database to ensure our data is fresh and accurate.
Our unique matching algorithm uses over 50 data points to identify BPOs that meet our clients’ exact specifications and present the options in a side-by-side comparative matrix for easy analysis. We continue to monitor the ongoing performance of the BPO provider and act as an advocate for our clients after the selection has taken place.
Extenteam Data Links is one of the only Outbound Call Center that segments Business Support Associates into industry-specific teams. We believe that certain industries require special attention and training in order for us to deliver superior client care.
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